GTM Glossary

Marketing and GTM terminology explained simply. No jargon overload.

A

A/B Testing

Tactics

Comparing two versions of something to see which performs better.

AARRR (Pirate Metrics)

(AARRR)
Metrics

A framework for measuring startup growth: Acquisition, Activation, Retention, Revenue, Referral.

Account-Based Marketing

(ABM)
Channels

A B2B strategy that focuses resources on specific target accounts.

Activation Rate

Metrics

The percentage of signups who complete key actions that indicate they've experienced product value.

Aha Moment

Strategy

The point when a user first realizes the value of your product.

Annual Recurring Revenue

(ARR)
Metrics

The value of recurring revenue normalized to a one-year period.

Average Revenue Per User

(ARPU)
Metrics

The average amount of revenue generated per user in a given period.

B

Business-to-Business

(B2B)
Business Models

Businesses that sell products or services to other businesses.

Business-to-Consumer

(B2C)
Business Models

Businesses that sell products or services directly to consumers.

C

CAC Payback Period

Metrics

The number of months it takes to recover the cost of acquiring a customer.

Call to Action

(CTA)
Tactics

A prompt encouraging users to take a specific action.

Churn Rate

Metrics

The percentage of customers who stop using your product in a given period.

Cold Outreach

Tactics

Reaching out to prospects with no prior relationship.

Competitive Moat

Strategy

A sustainable competitive advantage that protects your business from competitors.

Content Marketing

Channels

Creating and distributing valuable content to attract and engage an audience.

Conversion Rate

Metrics

The percentage of users who take a desired action.

Cost Per Click

(CPC)
Metrics

The amount you pay each time someone clicks on your ad.

Cost Per Mille (Thousand)

(CPM)
Metrics

The cost to reach 1,000 people with your ad.

Customer Acquisition Cost

(CAC)
Metrics

The total cost of acquiring a new customer, including all marketing and sales expenses.

D

DAU/MAU Ratio

Metrics

The ratio of daily active users to monthly active users, indicating engagement stickiness.

E

Earned Media

Channels

Publicity and exposure gained through PR, press coverage, and word-of-mouth.

F

Freemium

Business Models

A business model offering a free basic tier with paid premium features.

G

Go-To-Market

(GTM)
Strategy

The strategy and plan for launching a product and acquiring customers.

Growth Flywheel

Strategy

A self-reinforcing cycle where growth begets more growth.

I

Ideal Customer Profile

(ICP)
Strategy

A detailed description of the type of company or person who would benefit most from your product.

Influencer Marketing

Channels

Partnering with influential people to promote your product to their audience.

L

Landing Page

Tactics

A standalone web page designed to drive a specific conversion.

Lead Scoring

Tactics

Ranking leads based on their likelihood to become customers.

Lifetime Value

(LTV)
Metrics

The total revenue you can expect from a single customer over the entire duration of their relationship with your business.

LTV:CAC Ratio

Metrics

The ratio comparing customer lifetime value to the cost of acquiring that customer.

M

Marketing Qualified Lead

(MQL)
Tactics

A lead deemed more likely to become a customer based on marketing engagement.

Marketing/Sales Funnel

Strategy

The stages a potential customer goes through from awareness to purchase.

Minimum Viable Product

(MVP)
Stages

The simplest version of a product that can be released to validate learning.

Monthly Recurring Revenue

(MRR)
Metrics

The predictable revenue a subscription business can expect every month.

N

Net Promoter Score

(NPS)
Metrics

A measure of customer loyalty based on how likely they are to recommend your product.

Nurture Sequence

Tactics

A series of automated emails designed to move leads toward a purchase.

O

Organic Traffic/Growth

Channels

Traffic or growth that comes naturally without paid advertising.

P

Pay-Per-Click

(PPC)
Channels

An advertising model where you pay each time someone clicks your ad.

Pre-Seed Stage

Stages

The earliest funding stage, typically before product-market fit.

Product-Led Growth

(PLG)
Strategy

A growth strategy where the product itself drives customer acquisition and expansion.

Product-Market Fit

(PMF)
Strategy

The point where your product satisfies a strong market demand.

R

Retargeting

Tactics

Showing ads to people who have already visited your website or interacted with your brand.

Retention Rate

Metrics

The percentage of customers who continue using your product over a period.

Return on Ad Spend

(ROAS)
Metrics

The revenue generated for every dollar spent on advertising.

S

Sales Qualified Lead

(SQL)
Tactics

A lead vetted by sales as having genuine potential to become a customer.

Sales-Led Growth

(SLG)
Strategy

A growth strategy where sales teams drive customer acquisition.

Search Engine Marketing

(SEM)
Channels

Paid advertising on search engines to appear at the top of search results.

Search Engine Optimization

(SEO)
Channels

The practice of optimizing your website to rank higher in search engine results.

Series A

Stages

The first significant round of venture capital financing after seed.

Serviceable Addressable Market

(SAM)
Strategy

The portion of TAM that your product can realistically serve.

Serviceable Obtainable Market

(SOM)
Strategy

The realistic market share you can capture in the near term.

Social Proof

Tactics

Evidence that others trust and use your product.

Software as a Service

(SaaS)
Business Models

Software delivered over the internet with subscription-based pricing.

T

TOFU/MOFU/BOFU

Strategy

Top, Middle, and Bottom of Funnel - stages of buyer awareness.

Total Addressable Market

(TAM)
Strategy

The total market demand for your product if you captured 100% of the market.

U

UTM Parameters

(UTM)
Tactics

Tags added to URLs to track marketing campaign performance.

V

Viral Coefficient (K-Factor)

Metrics

The number of new users each existing user generates through referrals or sharing.